Found a mistake, or have a question about something we published? Email us at contact@theprivatewell.com.
General information, not professional advice. Your pump and tank makers’ manuals and a licensed well or pump contractor decide what’s safe for your system; your state or county decides what needs a permit or a licence.
We can’t answer questions about your well
We are not a well driller, a pump installer, an electrician, an inspector, a lender or a parts seller, and we have not seen your system. So we can’t diagnose your pump, tank, switch or wiring, read your water test results, review a quote, an inspection report or a well log, say whether a price is fair, or tell you what your state lets you do on your own well. We can’t recommend a driller, a pump installer, an electrician, an inspector, a lender or a product, and we don’t refer anyone to one.
For help with your own system, start with the manual for your pump, tank or switch, from its maker. A licensed well or pump contractor can test the system, and many states run a public license lookup, such as Texas’s TDLR license search; your state’s well program or licensing board can tell you who is licensed there. Your state or county health department or well program answers questions about permits, setbacks and sealing an old well. For water testing after a repair or a flood, use the EPA’s private well pages, the CDC or your state health department or lab. For USDA home repair loans and grants, contact USDA Rural Development through its repair loans and grants page.
If a breaker trips again, your pump has been under water, or your well is open or damaged, leave the power off and call a licensed well or pump contractor or an electrician now. Don’t wait for a reply from us.
Reporting an error
Please include the address of the page, the step, setting, rule, figure or sentence you think is wrong, and a link to the maker’s document, statute, rule, agency page or other official source for the right information if you have one. We check every report against the source. Makers revise their manuals and states change their well codes and fees, so a report that a revision or a rule has changed is especially welcome. Our corrections page explains what happens next.
Makers, drillers, advertisers and firms
We don’t sell sponsored posts, links, reviews, listings or placements, and we don’t take affiliate deals, sell leads or make referrals. If you publish a document, a rule or a figure we cite, or a fact on our page about your product or your field is wrong, send a source and we will check it like any other report.
What not to send
Please don’t send test results, quotes, inspection reports, well logs, photos of your equipment, your address, account numbers or other personal details, yours or anyone else’s. We don’t need them to check a page, and we won’t review them. Our privacy policy explains how we handle what you send us.